Crypto deposits normally arrive within approximately 2 minutes, depending on blockchain network conditions.
If the blockchain transaction shows Success and the funds have already been deducted from your external wallet, but your OnRake Main Wallet has not been credited, the deposit may still be undergoing blockchain confirmation, processing or an additional security review.
Successful Transaction but Deposit Not Credited
A blockchain transaction showing Success means the transfer was successfully recorded on the blockchain. However, it does not always mean the funds will appear in your OnRake Main Wallet immediately.
Some transactions may require additional security checks, particularly when they are sent from certain wallets or payment providers that have not completed identity verification.
Once the necessary checks are completed, the deposit is normally credited to the Main Wallet within 5–10 minutes.
Please do not make another deposit while waiting for the existing transaction to be processed.
Deposit Troubleshooting
If the deposit has not arrived after 5 minutes, confirm that:
The blockchain transaction is marked as successful
USDT was sent through a network supported by OnRake
The selected network matches the OnRake deposit network
The destination address matches the address provided on the OnRake Deposit page.
The deposit met the minimum amount of 1 USDT.
The transaction has received sufficient blockchain confirmations.
Understanding the TXID
A TXID, also called a Transaction Hash, is the unique identification number assigned to a blockchain transaction.
It can be used to:
Track the transaction on a blockchain explorer
Check the transaction status
Confirm the transferred amount
Verify the sending and receiving wallet addresses
Check the selected network and confirmation details
The TXID can normally be found in the transaction history of the sending wallet or exchange.
