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How do I redeem a voucher code?

Step-by-step guide to redeeming a voucher code on OnRake, plus troubleshooting tips if your code is not working.

Redeem your voucher code in seconds from the Redeem Code section in your profile.

How to redeem a voucher code

  1. Sign in to your OnRake account.

  2. Click your **profile icon** in the top-right corner.

  3. Select **Redeem Code**.

  4. Enter the voucher code exactly as provided.

  5. Follow the on-screen instructions to complete the redemption.

Troubleshooting

My voucher code is not working

Please check that:

  • The code was entered correctly without additional spaces.

  • The code has not expired.

  • You meet the promotion's eligibility requirements.

  • The code has not already been redeemed.

If the code is still not accepted, contact our 24/7 Live Chat Support for assistance.

FAQs

Where do I find the Redeem Code option?

Click your **profile icon** in the top-right corner and select **Redeem Code**.

What should I check if my voucher code is not working?

Check that the code was entered correctly without extra spaces, hasn't expired, hasn't already been redeemed, and that you meet the promotion's eligibility requirements.

What if my code still doesn't work after checking?

Contact our 24/7 Live Chat Support for assistance.

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