Some bonuses require manual selection at deposit, while others activate automatically when you meet the eligibility requirements.
Bonuses that require manual selection
The Welcome Bonus must be selected when making a qualifying deposit. You must choose either:
Casino Welcome Bonus
Sports Welcome Bonus
**Important:** You can only claim one Welcome Bonus. Once selected, the other option will no longer be available.
Rewards that activate automatically
The following rewards are automatically activated or calculated when you become eligible:
VIP Rakeback
Weekly Cashback
Level-Up Rewards
Birthday Bonus
Referral Commission
You do not need to select these rewards when making a deposit.
Automatic activation vs claiming
Automatic activation does not always mean the reward is immediately transferred to your wallet.
**Note:** For example, VIP Rakeback is calculated automatically, but you must click **Claim** before it is credited to your Main Wallet. Other rewards may have their own claiming and eligibility conditions.
FAQs
Do I need to select a bonus when making a deposit?
Only for the Welcome Bonus. All other rewards are activated automatically when you meet the eligibility requirements.
Can I claim both the Casino and Sports Welcome Bonuses?
No. You can only claim one Welcome Bonus. Once you select either option, the other will no longer be available.
What happens to my Welcome Bonus if my deposit fails?
If your deposit fails after you selected the Welcome Bonus, the bonus is not used up. The system automatically rejects the pending Welcome Bonus after approximately 1 hour. Once it is rejected, the Welcome Bonus becomes available again and you can select it on your next deposit. This applies to all deposit methods.
If you don't want to wait, or the Welcome Bonus still doesn't appear after approximately 1 hour, you can ask to be connected to a human teammate.
Are automatically activated rewards credited to my wallet immediately?
Not always. VIP Rakeback, for example, is calculated automatically but must be manually claimed before it is credited to your Main Wallet. Other rewards may have their own claiming and eligibility conditions.
Which rewards activate automatically?
VIP Rakeback, Weekly Cashback, Level-Up Rewards, Birthday Bonus, and Referral Commission all activate automatically when you become eligible.