Crypto deposits usually arrive in the Main Wallet within about 2 minutes, depending on blockchain network conditions.
Some transactions may take longer due to awaiting blockchain confirmations, internal processing, or extra security checks.
Pending Deposits
Pending means the deposit is detected but not yet ready to be credited.
This can happen when:
The blockchain transaction is still waiting for confirmations.
The chosen network is congested.
The transaction needs extra security checks.
OnRake is still processing the deposit.
The number of confirmations needed varies by blockchain. OnRake credits deposits after required confirmations and checks are done.
Successful Transaction but Balance Not Updated
A blockchain transaction marked Success means it was recorded on the blockchain but funds may not show in the Main Wallet immediately.
If the correct network and address were used, allow 5–10 minutes for the deposit to be credited.
Please don’t make another deposit while waiting for the current transaction to process.
Deposit Cancellation
A crypto deposit can’t be cancelled once submitted to the blockchain.
Blockchain transactions are usually irreversible. If not sent from your external wallet, just don’t proceed with the transfer.
Rejected Deposits
A deposit may be rejected or uncredited because:
An incorrect or unsupported network was used.
The destination address doesn’t match the one OnRake provided.
The deposit was below the minimum of 1 USDT.
The blockchain transaction failed or was reversed.
The amount, currency or transaction details don’t match.
The transaction didn’t pass the required security checks.