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Crypto Deposit Not Credited or Sent Through the Wrong Network

What to do if your USDT deposit hasn't arrived, including troubleshooting, security delays, and using your TXID to track it.

Crypto deposits usually arrive within about 2 minutes, depending on blockchain network conditions.

If the blockchain transaction shows Success and funds have left your external wallet but your OnRake Main Wallet isn’t credited, the deposit may still be confirming or under security review.

Successful Transaction but Deposit Not Credited

A blockchain transaction marked Success means it was recorded on the blockchain, but funds may not appear in your OnRake Main Wallet immediately.

Some transactions need extra security checks, especially if sent from wallets or providers without completed identity verification.

Once checks are done, deposits usually credit to the Main Wallet within 5–10 minutes.

Please don’t make another deposit while waiting for the current transaction to process.

Deposit Troubleshooting

If your deposit hasn’t arrived after 5 minutes, check that:

  • The blockchain transaction is marked successful

  • USDT was sent via a network supported by OnRake

  • The selected network matches the OnRake deposit network

  • The destination address matches the one on the OnRake Deposit page.

  • The deposit met the minimum amount of 1 USDT.

  • The transaction has enough blockchain confirmations.

Understanding the TXID

A TXID, or Transaction Hash, is the unique ID for a blockchain transaction.

It can be used to:

  • Track the transaction on a blockchain explorer

  • Check the transaction status

  • Confirm the transferred amount

  • Verify the sending and receiving wallet addresses

  • Check the selected network and confirmation details

The TXID is usually found in the sending wallet or exchange’s transaction history.

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