Every OnRake withdrawal undergoes eligibility and compliance checks before approval.
After approval, crypto withdrawals are sent via the chosen blockchain network; fiat withdrawals go through the designated payment provider.
Withdrawals Under Review
A withdrawal may be reviewed to confirm:
The applicable wagering requirements have been met.
The account and payment information are valid.
The withdrawal details match the account information.
There is no unusual, duplicate, or suspicious activity.
No additional account verification is required.
A withdrawal under review is not necessarily rejected; it remains pending until checks are complete.
Rejected Withdrawals
A withdrawal may be rejected because:
The deposit wagering requirement has not been met.
An active bonus wagering requirement is still incomplete.
The account balance is insufficient.
An invalid wallet address or unsupported network was selected.
Fiat withdrawal details do not match the registered and verified phone number.
A third-party payment account was used.
The account is restricted or requires additional verification.
The withdrawal failed applicable security or compliance checks.
Rejection details can be viewed in Transaction History by selecting Withdraw as the transaction type.
Withdrawal Processing Time
After approval:
Crypto withdrawals usually take about 2 minutes.
Fiat withdrawals usually take about 2–5 minutes.
The entire process normally takes no longer than 10 minutes.
Blockchain congestion, payment provider delays, or extra security checks may increase processing time.
If the withdrawal is not complete after 10 minutes, please contact our 24/7 Live Chat Support.
Account Verification Before Withdrawal
OnRake may request additional identity or account verification before approving a withdrawal.
These checks help:
Confirm account ownership
Protect the account from unauthorized withdrawals
Prevent fraud and payment abuse
Meet applicable compliance requirements
Complete verification only through official OnRake channels. Never share your password, OTP, or wallet recovery phrase.
Changing a Withdrawal Wallet
The wallet address and network can be changed before confirming the withdrawal request.
After submission, withdrawal details usually cannot be edited. Contact Support immediately if incorrect information was entered.
Once submitted to the blockchain, the wallet address cannot be changed and the transaction cannot be reversed.