Crypto deposits usually arrive in the Main Wallet within about 2 minutes, depending on blockchain network conditions.
Some transactions may take longer due to awaiting blockchain confirmations, internal processing, or extra security review.
Pending Deposits
A Pending status means the deposit is detected but not yet credited.
This may happen when:
The blockchain transaction is still awaiting confirmations.
The selected network is experiencing congestion.
The transaction requires additional security checks.
OnRake is still processing the deposit.
The number of confirmations needed varies by blockchain. OnRake credits deposits after required confirmations and checks are done.
Successful Transaction but Balance Not Updated
A blockchain transaction marked Success means the transfer was recorded on the blockchain. Funds may not appear in the Main Wallet immediately.
If the correct network and address were used, allow 5–10 minutes for the deposit to be credited.
Please do not make another deposit while waiting for the current transaction to process.
Deposit Cancellation
A crypto deposit cannot be cancelled once submitted to the blockchain.
Blockchain transactions are usually irreversible. If not sent from the external wallet, simply do not proceed with the transfer.
Rejected Deposits
A deposit may be rejected or uncredited because:
An incorrect or unsupported network was used.
The destination address does not match the one provided by OnRake.
The deposit was below the minimum amount of 1 USDT.
The blockchain transaction failed or was reversed.
The amount, currency, or transaction details do not match.
The transaction did not pass the required security checks.