Crypto deposits usually arrive in the Main Wallet within about 2 minutes, depending on blockchain network conditions.
Some transactions may take longer because they’re waiting for blockchain confirmations, internal processing, or extra security checks.
Pending Deposits
A Pending status means the deposit has been detected but isn’t ready to be credited yet.
This may happen when:
The blockchain transaction is still waiting for confirmations.
The selected network is experiencing congestion.
The transaction requires additional security checks.
OnRake is still processing the deposit.
The number of confirmations needed varies by blockchain network. OnRake automatically credits the deposit after required confirmations and checks are complete.
Successful Transaction but Balance Not Updated
A blockchain transaction marked Success means the transfer was recorded on the blockchain. It doesn’t always mean funds will appear in the Main Wallet immediately.
If the correct network and address were used, allow up to 5–10 minutes for the deposit to be credited.
Please don’t make another deposit while waiting for the current transaction to be processed.
Deposit Cancellation
A crypto deposit can’t be cancelled after it’s been submitted to the blockchain.
Blockchain transactions are usually irreversible. If the transaction hasn’t been sent from the external wallet, simply don’t proceed with the transfer.
Rejected Deposits
A deposit may be rejected or remain uncredited because:
An incorrect or unsupported network was used.
The destination address doesn’t match the address provided by OnRake.
The deposit was below the minimum amount of 1 USDT.
The blockchain transaction failed or was reversed.
The amount, currency or transaction information doesn’t match.
The transaction didn’t pass the applicable security checks.