Every OnRake withdrawal goes through an eligibility and compliance check before it is approved.
After approval, crypto withdrawals are sent to the chosen blockchain network, while fiat withdrawals go through the relevant payment provider.
Withdrawals Under Review
A withdrawal may be under review to confirm:
The applicable wagering requirements have been met.
The account and payment details are valid.
The withdrawal details match the account information.
There is no unusual, duplicate, or suspicious activity.
No additional account verification is needed.
A withdrawal under review is not necessarily rejected; it remains pending until checks are complete.
Rejected Withdrawals
A withdrawal may be rejected because:
The deposit wagering requirement has not been fulfilled.
An active bonus wagering requirement is still incomplete.
The account balance is insufficient.
An invalid wallet address or unsupported network was selected.
Fiat withdrawal details do not match the registered and verified phone number.
A third-party payment account was used.
The account is restricted or needs further verification.
The withdrawal failed applicable security or compliance checks.
Rejection details can be checked in Transaction History by selecting Withdraw as the transaction type.
Withdrawal Processing Time
After approval:
Crypto withdrawals usually take about 2 minutes.
Fiat withdrawals usually take about 2–5 minutes.
The entire process should normally take no longer than 10 minutes.
Blockchain congestion, payment provider delays, or extra security checks may increase processing time.
If withdrawal is incomplete after 10 minutes, contact our 24/7 Live Chat Support.
Account Verification Before Withdrawal
OnRake may request extra identity or account verification before approving a withdrawal.
These checks help:
Confirm account ownership
Protect the account from unauthorized withdrawals
Prevent fraud and payment abuse
Meet applicable compliance requirements
Complete verification only through official OnRake channels. Never share your password, OTP, or wallet recovery phrase.
Changing a Withdrawal Wallet
The wallet address and network can be changed before confirming the withdrawal request.
After submission, withdrawal details usually cannot be edited. Contact Support immediately if incorrect info was entered.
Once submitted to the blockchain, the wallet address cannot be changed and the transaction cannot be reversed.