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Crypto Deposit Status and Troubleshooting

Explains crypto deposit statuses on OnRake — Pending, Successful, Rejected — and what to do if your deposit isn’t credited.

Crypto deposits usually arrive in the Main Wallet within about 2 minutes, depending on blockchain network conditions.

Some transactions may take longer due to blockchain confirmations, internal processing, or extra security review.

Pending Deposits

Pending means the deposit is detected but not yet credited.

This may happen when:

  • The blockchain transaction is still awaiting confirmations.

  • The selected network is congested.

  • The transaction needs extra security checks.

  • OnRake is still processing the deposit.

Confirmations needed vary by blockchain. OnRake credits deposits after required confirmations and checks.

Successful Transaction but Balance Not Updated

A Success status means the transfer is recorded on the blockchain but funds may not appear in the Main Wallet immediately.

If correct network and address were used, allow 5–10 minutes for deposit crediting.

Please do not make another deposit while waiting for the current transaction to process.

Deposit Cancellation

Crypto deposits cannot be cancelled once submitted to the blockchain.

Blockchain transactions are usually irreversible. If not sent from external wallet, do not proceed with transfer.

Rejected Deposits

Deposits may be rejected or uncredited because:

  • An incorrect or unsupported network was used.

  • Destination address does not match OnRake’s provided address.

  • Deposit was below the minimum 1 USDT.

  • Blockchain transaction failed or was reversed.

  • Amount, currency, or transaction info does not match.

  • Transaction did not pass required security checks.

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