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How do I redeem a voucher code?

Step-by-step guide to redeeming a voucher code on OnRake, plus tips if your code isn’t working.

Redeem your voucher code instantly from the Redeem Code section in your profile.

How to redeem a voucher code

  1. Sign in to your OnRake account.

  2. Click your **profile icon** at the top-right corner.

  3. Select **Redeem Code**.

  4. Enter the voucher code exactly as given.

  5. Follow the on-screen instructions to complete redemption.

Troubleshooting

My voucher code is not working

Please check that:

  • The code was entered correctly without extra spaces.

  • The code has not expired.

  • You meet the promotion's eligibility criteria.

  • The code has not already been redeemed.

If the code is still not accepted, let us know here and we'll help you sort it out.

FAQs

Where do I find the Redeem Code option?

Click your **profile icon** at the top-right corner and select **Redeem Code**.

What should I check if my voucher code is not working?

Check that the code was entered correctly without extra spaces, hasn’t expired, hasn’t been redeemed, and you meet the promotion's eligibility criteria.

What if my code still doesn’t work after checking?

Let us know here and we'll help you sort it out.

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