If your crypto transaction shows Success and the funds have been deducted from your crypto wallet, but your Main Wallet hasn't been credited yet, there's no need to worry.
Sometimes, deposits from crypto wallets without completed KYC (Know Your Customer) verification need extra security checks before crediting. This protects your account and ensures safe transactions.
Once verification is done, your deposit is usually credited to your Main Wallet within 2 minutes.
Important Notes
A blockchain transaction marked Success means the transfer was completed successfully.
Your deposit might still need a brief security review before it shows in your Main Wallet.
Please do not make another deposit while waiting.
If your deposit hasn't been credited after 10 minutes, please contact our Customer Support for help.