If your crypto transaction shows Success and the funds have been deducted from your wallet but not credited to your Main Wallet yet, don’t worry.
Deposits from crypto wallets without completed KYC may need extra security checks before crediting. This protects your account and ensures safe transactions.
After verification, your deposit is usually credited to your Main Wallet within 2 minutes.
Important Notes
A blockchain transaction marked Success means the transfer was completed successfully.
Your deposit might need a brief security review before it appears in your Main Wallet.
Please do not make another deposit while waiting.
If your deposit isn’t credited after 10 minutes, contact Customer Support for help.
