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If your crypto transaction shows Success and the funds have been deducted from your crypto wallet, but your Main Wallet hasn't been credited yet, there is no need to worry.

Deposits from crypto wallets without completed KYC (Know Your Customer) verification may need extra security checks before crediting. This protects your account and ensures safe transactions.

Once verification is complete, your deposit is usually credited to your Main Wallet within 2 minutes.

A blockchain transaction showing Success means the transfer was completed successfully.

Your deposit may still need a brief security review before appearing in your Main Wallet.

Please do not make another deposit while waiting.

If your deposit hasn't been credited after 10 minutes, please contact our Customer Support for assistance.

- A blockchain transaction showing Success means the transfer was completed successfully.
- Your deposit may still need a brief security review before appearing in your Main Wallet.
- Please do not make another deposit while waiting.
- If your deposit hasn't been credited after 10 minutes, please contact our Customer Support for assistance.

Learn why your crypto deposit may be delayed after a successful transaction and what to expect during the security review.

Why Hasn't My Crypto Deposit Been Credited Yet

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Why Hasn't My Crypto Deposit Been Credited Yet

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