Forgot your password? Reset it quickly using your registered email address or phone number.
How to reset your password
Visit the website and click **Login or Sign Up**.
Select **Forgot your password?**
Enter your registered email address or phone number.
Enter the Captcha Code displayed on the screen.
Click **Request OTP**.
Enter the 6-digit OTP you received.
Click **Verify**.
Enter your new password and re-enter it to confirm.
Complete the password reset and sign in again using your new password.
**Note:** The OTP is sent to your email or phone depending on which contact method you entered. It is valid for 5 minutes — wait 5 minutes before requesting a new one.
Troubleshooting
Didn't receive the OTP?
If you requested the OTP by email, check your Spam or Junk folder. Also, make sure you entered the correct registered email address or phone number.
If you still do not receive the OTP after 5 minutes, please contact our 24/7 Live Chat Support for assistance.
Creating a secure password
Your new password needs at least 6 characters. For better security, we recommend:
**A combination** of uppercase and lowercase letters
**Numbers**
**Special characters**
A **unique password** not used on other websites
**Important:** Once your password is reset, your old password stops working immediately. Sign in with your new password. Never share your password or OTP with anyone.
FAQs
How long is the OTP valid?
The OTP is valid for 5 minutes.
How long do I need to wait before requesting a new OTP?
You must wait 5 minutes after requesting an OTP before you can request another one.
What should I do if I don't receive my OTP?
Check your Spam or Junk folder first. If you still haven't received it after 5 minutes, let us know and we'll help you verify your account another way.