Every OnRake withdrawal goes through an eligibility and compliance check before it is approved.
After approval, crypto withdrawals are submitted to the selected blockchain network, while fiat withdrawals are sent through the applicable payment provider.
Withdrawals Under Review
A withdrawal may be placed under review to confirm:
The applicable wagering requirements have been completed.
The account and payment information are valid.
The withdrawal details match the account information.
There is no unusual, duplicate or suspicious activity.
Additional account verification is not required.
A withdrawal under review has not necessarily been rejected. It remains pending until the required checks are completed.
Rejected Withdrawals
A withdrawal may be rejected because:
The deposit wagering requirement has not been completed.
An active bonus wagering requirement remains incomplete.
The account balance is insufficient.
An invalid wallet address or unsupported network was selected.
Fiat withdrawal details do not match the registered and verified phone number.
A third-party payment account was used.
The account is restricted or requires additional verification.
The withdrawal did not pass the applicable security or compliance checks.
Available rejection details can be checked from Transaction History by selecting Withdraw as the transaction type.
Withdrawal Processing Time
After approval:
Crypto withdrawals usually take approximately 2 minutes.
Fiat withdrawals usually take approximately 2–5 minutes.
The complete process should normally take no longer than 10 minutes.
Blockchain congestion, payment provider delays or additional security checks may increase the processing time.
If the withdrawal remains incomplete after 10 minutes, please contact our 24/7 Live Chat Support.
Account Verification Before Withdrawal
OnRake may request additional identity or account verification before approving a withdrawal.
These checks help:
Confirm account ownership
Protect the account from unauthorized withdrawals
Prevent fraud and payment abuse
Meet applicable compliance requirements
Complete verification only through official OnRake channels. Never share your password, OTP or wallet recovery phrase with anyone.
Changing a Withdrawal Wallet
The wallet address and network can be changed before confirming the withdrawal request.
After the request has been submitted, the withdrawal details cannot normally be edited. Contact Support immediately if incorrect information was entered.
Once the transaction has been submitted to the blockchain, the wallet address cannot be changed and the transaction cannot be reversed.