Crypto deposits normally arrive within approximately 2 minutes, depending on blockchain network conditions.
If the blockchain transaction shows Success and the funds have been deducted from your external wallet, but your OnRake Main Wallet hasn't been credited, the deposit may still be undergoing confirmation, processing, or a security review.
Successful Transaction but Deposit Not Credited
A blockchain transaction marked Success means the transfer was recorded on the blockchain. However, funds may not appear in your OnRake Main Wallet immediately.
Some transactions may require extra security checks, especially if sent from wallets or payment providers without completed identity verification.
Once checks are complete, the deposit is usually credited to the Main Wallet within 5–10 minutes.
Please do not make another deposit while waiting for the current transaction to process.
Deposit Troubleshooting
If the deposit hasn't arrived after 5 minutes, confirm that:
The blockchain transaction is marked as successful
USDT was sent through a network supported by OnRake
The selected network matches the OnRake deposit network
The destination address matches the address on the OnRake Deposit page.
The deposit met the minimum amount of 1 USDT.
The transaction has received sufficient blockchain confirmations.
Understanding the TXID
A TXID, or Transaction Hash, is the unique ID assigned to a blockchain transaction.
It can be used to:
Track the transaction on a blockchain explorer
Check the transaction status
Confirm the transferred amount
Verify the sending and receiving wallet addresses
Check the selected network and confirmation details
The TXID is usually found in the transaction history of the sending wallet or exchange.